In this episode, Chetan Krishnamurthy, VP – marketing and communication (APAC), IBM, speaks to Namita Sharma about how Data Analytics tool can help create customized client solutions and communicate with stake holders. And how Marketers and PR professionals can use them to upskill in order to empathize with their clients.
What is the right thing to do for an end client?
Learn how companies can equip themselves with AI and Data Analytics tools to better understand their clientele.
Tune into this episode to learn more.
“You got to empathize with the client, what he or she is actually feeling as they go through the journey with an organization”